Occasionally, there may be a delay in processing payments via the gateway. Here are the important points to remember:
- We accept several payment methods, including Alipay, WeChat QR Code Scanning Payment, and UnionPay.
- If you've made a payment successfully but don't immediately see the corresponding plan reflected in your account, wait for about 5 minutes, then log out and log back in.
- If you're still facing issues even after trying the above steps, take a screenshot of your payment confirmation and get in touch with us for further assistance.